I was really worried that when the girl up front told me in a spiteful tone accented with her life's failures, "I really hope you enjoy eating that burrito" that it might actually ruin the food for me. But then I got home and bit into the beautiful bric I forced her to make, and all my worries went away because it was still amazing. Thank you Chipotle!
I hate to be this person but: Why is the staff at this Solon location complete and total bit%$es? Honestly. My mom and I came in for a later dinner after shopping at around 8pm. This location closes at 10pm. So, a whole 2 hours till close. Out of guacamole, out of the vinaigrette and when asked if they were making more guacamole, the answer was "maybe". The girl at the front of the line is an absolutely deplorable representation for Chipotle. She needs to be fired. Slamming the tortilla warmer, rushing, slamming the bowls down, huge attitude, putting laughable amounts of rice and toppings, yelling "MA'AM" in a nasty tone, just awful. Also, my mom ordered a salad and the girl asked her "Do you want lettuce, MA'AM?".... like, duh. It's a salad. She just didn't want to walk down to the other end of the bar to get it. Lazy. Funny also how my mom couldn't get dressing for her salad because they were supposedly out.... But after about 30 minutes the same crabby bi%$# that took our order was sitting near us eating with two cups of dressing! Just ridiculous. Do yourself a favor and go to a different location. This location needs help.
Mark was amazing we ordered online and when we arrived he was very friendly. He made the food right away and everything was on point. Mark made this experience fun and I did not feel rushed or unsure that our food was going to made incorrect. Definitely a hard worker and knows what he is doing. Thank you so much!!
This restaurant is fine if your order ahead for pickup, but the line moves very slowly if you just walk in.
They were very pleasant and professional. Great customer service
Chipotle Mexican Grill is a US Restaurant based in Solon, Ohio. Chipotle Mexican Grill is located at 33599 Aurora Rd, Solon, OH 44139, USA.
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