ALL I HAVE TO SAY IS, YOU ARE THE RUDE AND NEED TI BE TERMINATED!!
I got my hair cut here and the girl took an hour then found a manger to ask how to cut my hair of which the manager had to try and fix since she didn't cut it right. Let alone she got the brush stuck in my hair several times while blow drying it and then got finishing product in my eye and my hair was still wet at the end of all of it. You dont know the experience the hair dressers have, proceed with caution. I did get 50% off the hair cut but it wasn't what I wanted and the manager said, thanks for being a good sport. I'm not here to be a trial, I wanted a service I paid for and to have it cut the way I wanted. Disappointed.
Love ULTA..but something needs to be done with customer service !!!
Manager was pretty rude lol
Faith..if you are so unhappy and don't like your job move on !!! I really dont appreciate, how rude you are..I have worked with the public and even on my worse day, I would of never talked or treat a customer like you did !!! SMILE..
the lady that did my hair went above and beyond to make me look amazing I'm going there again in a few days
The make-up "artist" needed more practice. Didn't even clean the brushes, tried to use the same color concealer/brow gel as the girl right before me ( I'm a pale blonde and she was a darker brunette). The eye liner wing looked like a 5th graded attempted and she got mad when i told her AGAIN i didn't want dark lips then she wasnt even going to attempt to cover the lipstick that was smeared(from her).
Ulta Beauty is a US Hair Care Studio based in Solon, Ohio. Ulta Beauty is located at 6025 Kruse Dr #160, Solon, OH 44139, USA.
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